Top Telehealth Benefits for Providers
There's so much to the value-package that comes with the telehealth platform. Just in case you needed more convincing, here's a list of several advantages telehealth brings to providers.
- The Halo Effect: Implementing telehealth into a practice can cause patients to value that practice more than others. The result is a feedback loop where others perceive that practice as having better capabilities and infrastructure, which attracts more attention to the practice.
- Patient Retention: Telehealth's increased capabilities allows some providers to retain patients rather than transfer them over to other practices. Lightweight, efficient and compact digital technology allows a variety of conditions to be managed long term without the need for larger and expensive equipment, allowing for more flexibility for primary care providers.
- Encourage Patients to Take Initiative: Telemedical toolkits encourage patients to be more involved in their own treatment process. They now have the tools to initiate contact with physicians on a more flexible basis and can use information technology to keep tabs of their own health. This empowerment of the patient allows the physician to focus more on the patient’s health and less on the logistics.
- Data Improves Care: It used to be that physicians ability to collect data on patients was narrowed to the small windows of time in which the doctor could measure the patient at in-person appointments. Thanks to innovations in increasingly ubiquitous tracking technology, doctors may now enjoy a richer data stream than ever before. This level of detail in data is a tremendous opportunity. It opens up a new world of analytics that can greatly extend and leverage existing capabilities in a variety of clinical contexts, from managing chronic conditions to anticipating what strain of the flu will take root this season.
- Enhanced Patient Contact: Telehealth can be implemented to invite patients to not be a stranger. Face-to-face contact without the constraints of in-person scheduling allows care managers to form a solid rapport with patients. Not only will this help with retention by making patients feel as though they matter and are respected, but it also allows them to conveniently ask questions and receive answers for more minor concerns.
- Improved Reach: Providers looking to expand their client base can use telehealth as a tool for accessing patients across state lines. The legislative trend has been toward greater inter-state integration, so that specialists can reach patients across the country. This is important for rare conditions for which there may only be a few specialists. Location is less of an essential factor to the success of a practice, allowing a doctor's skill to be the decisive factor in how well they can treat a patient in need.